While the answers to most questions can be found on this website, we understand you need help from an actual human from time to time. If you have already emailed a staff member directly, please allow time for a response. We ask that you do not send an email and submit a ticket. Reminder, there are only four National Office Staff members serving our nationwide membership, and it is the same four people answering emails and help tickets.
If you have not sent an email, you are welcome to submit a help ticket below if you need assistance or have questions not answered on this website.
Help us help you: provide your organization name (as needed), provide some details or be specific about your question(s). Screen grabs are helpful if you get stuck in the renewal process. Please be patient (and kind) as staff work through the many emails and help tickets we receive at this time of the year.
Utilize these resources to help with common questions: